26 TOP BPO Interview Questions and Answers PDF
Read now 26 TOP BPO Interview Questions and Answers PDF for JOB INTERVIEW PDF for freshers & experienced candidates
26 TOP BPO Interview Questions and Answers PDF List
- Tell me something about BPO and how it works?
- What are the major sectors for outsourcing?
- Are you comfortable working in night shifts?
- What is the difference between the shore and off-shore outsourcing?
- What is inbound and outbound call centers?
- Which one do you think –web or voice- suits your qualifications better?
- How can you relate call centers to BPO?
- What is the difference between KPO and BPO?
- What are the different types of BPO’s?
- Why companies Outsource?
- Why do you see BPO as your career?
- Why do you think you will do well in this job?
- What is a call centre?
- Where you see BPO in the current market?
- Can you use different software’s easily?
- Why do you want to work for our company?
- Determine the type of BPO you wish to work?
- How good are you with computer skills?
- Do you think that the career opportunity for non-voice BPO is better than voice BPO?
- Will you be comfortable handling customers on the phone?
- Do you know the common risk associated with BPO’s and how will you cope with them?
- Did you learn anything new recently which can be helpful to BPO’s?
- What is ISO:9000 in outsourcing?
- What are the job activities you have to maintain in BPO?
- Where do you see yourself after five years?